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Privacy Policy

Northern Contracting (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our excavation and septic services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Property or project address

  • Details you provide about your project (service type, timeline, photos, notes, etc.)

Non-Personal Information

  • Device and browser information

  • IP address

  • Pages visited and time spent on the website

  • General location (approximate, not exact)

  • Website interaction data (ex: clicks, form submissions)

2. How We Use Your Information

We use your information to:

  • Respond to quote requests and service inquiries

  • Provide estimates and schedule services

  • Communicate with you regarding your project

  • Improve our website performance and user experience

  • Maintain business records for customer service and operations

  • Protect against fraud, spam, or misuse of our website

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Website hosting and form providers (ex: Wix)

  • Email, communication, and phone service providers

  • Contractors, engineers, inspectors, or service partners involved in delivering your project (only when required)

  • Legal or regulatory authorities if required by law

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality

  • Analyze website traffic and performance

  • Help us understand how visitors use our site

You can disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

5. Data Storage & Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We keep your personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Meet legal, accounting, or regulatory requirements

7. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (when legally permitted)

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Contact Us

If you have questions about this Privacy Policy or would like to request access, updates, or deletion of your information, please contact:

Northern Contracting – Excavation & Septic
Phone: (705) 471-5556
Service Area: North Bay • Sturgeon Falls • West Nipissing • Surrounding Areas

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